What type of jewelry do you sell?
CIRCA's exclusive collection is comprised of pre-owned luxury jewelry, from world renowned brands including Cartier, Van Cleef & Arpels, Tiffany & Co., Schlumberger, Verdura, Buccellati, Bulgari, and David Webb, to name a few. To see a full list of brands we carry, click here.
Is the jewelry authentic?
Each piece of jewelry sold by CIRCA has been thoroughly examined for authenticity using advanced methods and testing equipment. CIRCA’s team of highly trained specialists and brand experts have decades of experience in jewelry brand authentication. Whenever available, original paperwork from the maker is noted in the item description and will accompany the jewelry.
What currency are your prices listed in?
All of our prices are listed in USD.
Are your prices negotiable?
Prices are negotiable for select items in our pre-owned collection. Contact us for more information or to request a private offer.
What payment options do you accept?
We accept all major credit cards as well as financing options with Affirm or Shop Pay. If you would like to make your payment via wire transfer, please contact email@example.com.
Where can I shop your collection?
Currently, our exclusively curated jewelry collection is available for purchase online only. Select items are available for viewing in New York City, by appointment only. Contact us for more information.
What is your return policy?
If you are not completely satisfied with your purchase, you can return it to us for any reason within 14 days of delivery. Returns outside this window will not be accepted. Please be advised that any international shipping fees, customs duties and taxes will not be refunded.
Items must be returned in the condition they were received. Items that have been sized or altered in any way from their original condition are final sale and not eligible for return. If your purchase was accompanied by an original box, original paperwork or other original collateral material, please be sure to include them as well. We will not be able to issue a refund without all the collateral material or if anything has been modified from its original condition.
How do I care for my jewelry?
Caring for your jewelry will keep it looking great and will ensure that it will last for generations to come. Everyday wear and tear can dull the surface of most precious metals. Routine hand washing with soap and water can coat a gemstone making it appear cloudy or milky. That is why CIRCA offers a free annual professional cleaning service. Schedule a visit at any of our 14 locations or call us at (646) 971-0018 to request a free and fully insured shipping kit.
For basic cleaning at home, we recommend gently cleaning your jewelry with a soft polishing cloth, or with gentle soap and water.
You should avoid using any chemicals or harsh cleaning products, as this could permanently damage the precious metal and gemstones.
Do you also buy jewelry?
We do. Selling jewelry, diamonds and watches to CIRCA is a luxurious and rewarding experience. CIRCA’s trusted expertise and global sales reach allow us to pay the very best prices for the items you wish to sell. We provide two convenient selling options to suit your needs:
Private In-person Appointment: Meet with a CIRCA specialist at one of our 14 locations worldwide. You will be provided written offers for your consideration, and immediate payment upon acceptance of our offer. Learn More.
Sell Your Jewelry Online: If you are not near one of our offices, or simply prefer to send in your jewelry, tell us about the items you are interested in selling and upload any photographs using our quick and easy online mail-in process. A specialist will review your submission and provide an estimated offer range within 1 - 2 business days. We will then overnight to you a free and fully insured shipping kit to send your items to our evaluation center. Once your items have been physically inspected by our specialists, we will provide you with a final offer to purchase and immediate payment upon acceptance. Should you choose not to accept, we will ship your jewelry back to you free of charge, no questions asked. Learn More.
What are my payment options (cash vs. gift card)?
Once we provide you our final purchase offer, you can choose from one of the following payment options:
Cash: Receive immediate payment by check or bank transfer
Gift Card: Receive a CIRCA gift card valued at 120% of our purchase offer towards your next jewelry purchase
When will I receive payment?
Checks and bank transfers will be issued immediately. Gift cards will be emailed to you within 1 - 2 business days.
What are the terms and conditions of my CIRCA gift card?
1. Client can select payment by CIRCA gift card valued at 120% of our purchase offer in lieu of cash payment (check or bank transfer).
2. Once client receives the gift card, the sale will be considered final and cannot be exchanged for cash.
3. The gift card will be sent to the email address provided by client.
4. The gift card has no expiration date and can be used to purchase anything available on shop.circajewels.com, including items on sale or with other promotions.
5. The gift card value can be used in part or in whole. Any remaining balance can be used for future purchases.
6. During the return period, CIRCA accepts items returned for full purchase value to be credited back to the gift card. No gift card values may be turned into cash.
7. The gift card can be transferred to anyone of your liking. CIRCA will not be responsible for any loss or misuse of the gift card code.
For all other inquiries, please feel free to contact us at (646) 971-0018 or firstname.lastname@example.org and we would be happy to assist.